Boyden Executive Search

Boyden Canada Opportunities

Executive Director, Human Resources

E-Comm 911

Vancouver, BC

Established in 1997 as a not-for-profit company under the provincial Emergency Communications Corporations Act, E-Comm is owned by the municipalities and public safety agencies it serves and is recognized nationally as an industry leader in its field. Operating from a purpose-built facility in Vancouver and soon to open a second centre on Vancouver Island, E-Comm’s defining mission is to help save lives, protect property, and build partnerships that enhance public safety in British Columbia.

E-Comm is the largest 9-1-1 communications centre in Canada, handling more than one million 9-1-1 calls each year (1.45 million in 2017). Current coverage includes Metro Vancouver and 25 other regional districts and communities spanning from Vancouver Island to the edge of Alberta, and from the U.S. border to north of Prince George.

E-Comm also provides call taking and dispatch services to 36 police and fire agencies in southwest BC. It operates the largest multi-jurisdictional, tri-service emergency radio system in BC. used by police, fire, and ambulance personnel and it supports other mission-critical technology for public safety. E-Comm, with a staff of approximately 500 and an annual operating budget of approximately $60 million, is steadily increasing its provincial presence and emergency communications leadership.

Closely linked to E-Comm is its sister company, PRIMECorp. This organization owns and operates the police information system that law enforcement across British Columbia uses to access data and other critical information that helps them prevent and solve crime. PRIMECorp has approximately 20 staff and an annual operating budget of $12 million. Both E-Comm and PRIMECorp have their own Board of Directors.

E-Comm’s values: Respect, Accountability, Integrity, Service, Collaboration.

Reporting to the CEO, the Executive Director of Human Resources (EDHR) will play a key role in the development and implementation of E-Comm’s strategic plan, encompassing the areas of staffing, employee engagement, compensation and benefits, organizational development, change management, performance management, labour relations, collective bargaining, employee relations and health and safety. As a member of the Executive Leadership Team, the EDHR assists and advises senior staff on Human Resource management issues and is responsible for ensuring appropriate, consistent and legal people practices and policies exist throughout the organization.

The ideal candidate is a senior HR professional with experience in a large, complex, unionized public or private sector organization. The preferred candidate will have a track record of making positive culture change and process enhancement as well as having the strategic agility to be able to influence a wide range of stakeholders. Broad HR expertise that includes employee relations, organizational design, compensation and benefits, talent management, human resource information management systems, learning and development as well as labour relations is required.

Located in Vancouver, BC, this is an opportunity to join a growing organization and work with a highly committed staff dedicated to bettering public safety across BC.

To explore this exciting opportunity further, please submit your resume below.  


Submit CV

This website uses cookies to ensure you get the best experience on our website.  Learn more